FAQs & T&Cs

WHY SHOULD I BOOK WITH YOU?

I have over 24 years’ experience in the bridal industry and I am professional, talented, kind and reliable!

WHICH PAYMENT METHODS DO YOU ACCEPT?

I accept cash, bank transfer or credit/debit card payments.

HOW SHOULD I PREPARE FOR MY MAKEUP TRIAL?

Please come to your trial barefaced with pictures of makeup that you like. I can then create a look that will compliment your face shape, skin tone etc.

HOW LONG WILL THE TRIAL LAST?

The trial is approximately 2 hours

ARE YOU INSURED?

Yes, I have public liability insurance.

DO I PAY FOR YOUR TRAVEL?

Yes, in some cases. All the details are in my terms and conditions.

WHAT PRODUCTS DO YOU USE?

l use mainly the luxury skin care and makeup range from Charlotte Tilbury  but I also have a mix of high quality makeup products in my kit. I only use high end products. I have spent years perfecting my kit and use only products I trust and that give great results.

IF I’M NOT HAPPY AT THE TRIAL AM I COMMITTED TO BOOK?

No, you are just liable to pay for the trial.

CAN I BOOK IN A TRIAL WITHOUT PAYING THE DEPOSIT FIRST?

I always ask for a deposit first to hold your wedding date in my diary before booking in your trial. My services are very popular so please understand that I receive lots of enquiries, many for the same date.
Whilst I will always give priority to the first person to ask, until the booking fee is paid the date is not secured. After you are happy with your trial, I then ask for 50% of the final balance to be paid.

HOW LONG SHALL I ALLOW FOR MAKEUP ON MY WEDDING DAY?

I will work this out for you at the trial, however as a rough guide for approximate timings I suggest 1 hour per person.

CAN I REDUCE THE PRICE OF THE PACKAGE IF I DON’T INCLUDE LASHES?

The lashes are a complimentary extra offered by me so I would not be able to discount if you prefer not to have them.

CAN I REMOVE SERVICES ONCE THE BOOKING IS CONFIRMED?

It is at my discretion as I do have a minimum booking size.

CAN MY BRIDESMAIDS PAY YOU SEPARATELY?

All payment must come from whoever confirms the booking for simplicity. My brides typically collect payment from their wedding party before final payment is due.

 
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Terms & Conditions

 

TERMS & CONDITIONS 

1.1 I take a deposit (£100) at the time of booking to confirm me for your wedding date. Paying this deposit is your agreement to my Terms and Conditions. After you are happy with your trial, I then ask for 50% of the final balance to be paid. Trials are £85 per person.


1.2 Your wedding date is confirmed only once I have received your booking deposit by credit/debit card payment or bank transfer.

1.3 Once the deposit is received you will receive a booking confirmation confirming the details of your booking.

1.3.1 The booking deposit is nonrefundable for any reason (this includes acts of God, fire, pandemic, illness, strike and/or extreme weather) unless I cancel the booking due to me no longer being available.

1.3.2 If your wedding is postponed the deposit can move across to 1 new date with no extra charges if the date is within 12 months and I am available. If I am not available I will assist  in finding you an alternative artist(s) but the total price for this may be higher. The deposit however is not refundable.

1.4 Any discount applied at booking only applies at this time and does not apply when adding on extra service at a later date.

1.5 All further payments after the booking deposit (at your bridal trial or before the wedding) are non-refundable if the booking is cancelled less than 8 weeks before the wedding date.​

1.6 If you would like to reduce the size of your booking once the deposit has been paid this is at the discretion of me. The booking deposit is not adjustable once the booking is confirmed.


1.7 The cost of my travel is covered by the bride over 10 miles. Travel is charged at 50p a mile after 10 miles from the artist’s postcode and the same for the return journey.

1.8 If  I am travelling by public transport I will give you a quote for this.

1.8.1 Parking costs are chargeable to the client


1.8.2 Travel is calculated at the trial by me and I will be able to give you an estimate at time of booking.

1.8.3 If I have to travel for more than 2 hours from my home address for your wedding I may request you book me accommodation the night before. Ask me for details.

1.8.4 If you are booking a destination wedding with me the travel costs may fluctuate. However I always keep travel costs as low as I can and will inform you of any changes.

1.9  In the very unlikely circumstance that I am sick on your wedding day I have a team of trusted artists who will assist me in completing your booking however I can not guarantee coverage on very busy dates.

2.0  Your trial is normally 3 months before the wedding date and is at my home studio. I may be able to come to your home. I will be able to advise you of my availability for this.

3.0 During busy periods it might not always be possible for me to schedule trials at the weekend, particularly Saturdays. I will be able to advise you of availability.

3.0.1 If you cancel your trial with less than 24 hours notice the full cost of the trial is still chargeable and you will have to pay for a new trial date.

3.0.2 If you would like to have your trial at your home then travel is charged by me at the rate stated above.

3.0.3 If you are not happy at the trial with your makeup and choose not to go forward with your booking you will receive back the deposit.

4.0 It is the receiver of makeups responsibility to inform me of any allergies, medical conditions or sensitivities. All brushes and products are kept sanitary and are sanitised between every makeup application.

4.0.1 Any skin condition or allergy should be reported to me prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction.

4.0.2 Client(s) and anyone receiving makeup services in the wedding party agree to release me from liability for any skin complications due to allergic reactions.

5.0 Photographic/video images of the client, members of the booking or event may be used by me on social media unless the client has expressly withdrawn their consent in writing.

6.0 If a second makeup trial is requested the same fee applies as for the first trial.

7.0 Individual lash application is included in the price of the makeup service. There is no reduction in price for any makeup service if they are declined.

8.0 The client(s) is still liable to pay for the makeup trial even if they do not want to proceed with booking me for their wedding.

9.0 At the end of your makeup being completed on your wedding day I will check you are completely happy. If you’re not I will change anything (with in reason) required. No money is refundable after the wedding date.


10.0 I accept no liability whatsoever for any injury, damage or loss caused by me.


10.0.1 I strongly suggest you have wedding insurance (and travel insurance if your wedding is abroad)